Grapeshot delivers technology with quality service and support.

Grapeshot has a technology team based in the heart of Cambridge, with many engineers having a wealth of experience in artificial intelligence and information retrieval.

Our core development team are mostly PhD graduates from Cambridge University and other excellent centres of Computing. We offer a dedicated Customer Services division to support our customers through installations, upgrades and migrations.

On large projects we can provide a cost effective way to manage editorial infrastructure projects which often entail ingesting a range of third party data sources or integrating with a CRM or CMS systems

Grapeshot supports many mission critical projects that require a 99.95% or higher uptime. Grapeshot engineers can be raised around the clock for added comfort that both hardware and software systems are supported 24/7.

Grapeshot uses Blackberry based email and SMS support systems to support our customers in different time-zones around the world.

Many of our customers enjoy extranet access to live systems, control administration systems, advertising dashboards and service load and categorization reports.

Your intelligence on page views, channel matching, changing audience dynamics and other Grapeshot outputs are all available through the click of the mouse and easy, secure accessover the internet.